Shipping Policy

Last Updated: May 12, 2026

Thank you for shopping with Avalon Organic. We are committed to delivering your orders safely and efficiently across Pakistan.

Please read our Shipping Policy carefully for information regarding order processing, delivery timelines, and shipping conditions.

1. Order Processing

• Orders are typically processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales, promotions, or high-demand periods, processing times may be slightly delayed.

2. Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery timelines may vary depending on:

• Courier service availability
• Weather conditions
• Public holidays
• Remote delivery locations

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may occasionally offer:

• Free shipping promotions
• Discounted delivery offers
• Special campaign-based shipping deals

4. Order Tracking

Once your order has been shipped, you may receive:

• A confirmation message
• Courier tracking details
• Delivery updates via SMS, email, or WhatsApp

5. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) services across most areas in Pakistan.

Please ensure:

• Your contact information is accurate.
• Someone is available to receive the parcel.

Repeated failed delivery attempts may result in future order restrictions.

6. Delivery Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

• Courier issues
• Weather disruptions
• National holidays
• Unexpected operational circumstances

Avalon Organic is not responsible for delays caused by third-party courier companies.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not liable for delivery issues caused by:

• Incorrect addresses
• Invalid phone numbers
• Incomplete delivery information

Additional shipping charges may apply for re-delivery attempts.

8. Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos (if applicable)
• A description of the issue

We will review the matter and assist you accordingly.

9. Contact Us

Avalon Organic

Website: avalonorganic.pk

Email: avalonsc.pk@gmail.com

WhatsApp: 0325 7138308

Location: Multan, Pakistan